Jobs / Guest relation executive

Guest relation executive


Position: Guest relation executive  
Job Location: Ajman 
Candidate MUST be in UAE 
Job Type: Full time 
MUST be a native arabic speaker 

Job Responsibilities: 
·       Welcome guests upon arrival; ensure smooth check-in and check-out.
·       Act as main point of contact for guests throughout their stay.
·       Handle guest inquiries, requests, and concerns promptly and professionally.
·       Coordinate with housekeeping and maintenance to ensure apartments meet high standards.
·       Conduct inspections before arrival and after departure.
·       Provide local recommendations and support to guests and necessary stay information.
·       Report incidents, damages, or operational issues to management.
·       Assist with reservation coordination and respond to guests on booking platforms.
·       Support onboarding of newly acquired apartments.
·       Maintain relationships with property owners; represent the company.
 
Requirements
o   Experience in hospitality, guest relations, customer service, or sales is preferred.
o   Energetic and Strong communication and interpersonal skills.
o   Professional appearance and positive attitude.
o   Ability to handle challenges and resolve issues calmly and efficiently.
o   Good organizational and multitasking abilities.
o   Fluency in English & Arabic 
o   Flexibility to work weekends or holidays when needed.
o   Valid UAE driving license + CAR

Salary AED 6000-7000 + Fuel allowences + standard benefits as per UAE law