Position: RESTAURANT MANAGER
Job Location: Dubai
Candidate MUST be in UAE
Job Type: Full time (6 days per week )
Job Responsibilities
· Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
· Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.
· Preparing reports, including staff control, food control and sales.
· Train all customer service staffs to be “the face” of the restaurant by being warm, friendly and customer focused.
· Manage and supervise staff and providing them with feedback.
· Hold daily pre-opening staff meeting as well as monthly staff meeting.
· Conduct the necessary food quality check on daily basis to ensure consistency
· Support in the training of new staff members
· Coordinating the entire operation of the restaurant during scheduled shifts.
· Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
· Ensuring that all employees adhere to the company's uniform standards.
· Organizing and supervising the shifts of all restaurant staff.
Ensure an efficient Rota management system whereby restaurants are staffed appropriately
Job Requirements
· Bachelor’s Degree/Equivalent.
· Premium or QSR restaurant management experience of minimum 5 to 6 years, with full knowledge and understanding of restaurant operations.
· UAE experience of at least 1 but preferably 2 years in similar role is an advantage.