JOB POSTED 14th January 2025

TRAINING MANAGER (OUTLETS & CENTRAL KITCHEN)
 
Purpose of the role:
 
The Training Manager is responsible for developing and implementing training practices, creating all necessary documentation for restaurant, central kitchen and delivery operations, and coordinating a team of trainers across the Middle East region. This role ensures that all company policies, practices, and Standard Operating Procedures (SOPs) are consistently upheld. The manager will lead and oversee trainers in multiple countries.
 
 
Key Areas of Responsibilities:
·       Design and establish comprehensive training frameworks tailored to the operational needs of all F&B, CPU and Logistics operation teams across the region.
·       Develop and maintain all training documentation, including manuals, SOPs, and assessment tools.
·       Ensure that training materials align with company standards and industry best practices.
·       Lead and manage a team of trainers across multiple countries in the Middle East.
·       Coordinate with trainers to ensure consistent delivery of training programs and adherence to company standards.
·       Act as the central point of contact for trainers, providing guidance, support, and performance evaluations.
·       Oversee the implementation of training programs to ensure consistency in F&B operations, food preparation in CPU, cleaning and logistics.
·       Conduct regular reviews and audits of training processes and documentation to ensure alignment with SOPs.
·       Monitor adherence to health, safety, and hygiene standards across all training initiatives.
·       Maintain detailed records of training schedules, trainer performance, and program outcomes.
Prepare and present regular reports to senior management, highlighting progress, challenges, and areas for improvement

·       Develop actionplans based on feedback and performance metrics to enhance training effectiveness.
·       Work closely with regional and country-level leadership teams to align training objectives with business goals.
·       Collaborate with operations, HR, and quality assurance departments to ensure seamless implementation of training programs.
·       Participate in strategic planning sessions to identify future training needs and improvements.
Professional Requirements:
 
·       Bachelor’s degree/Diploma/ Equivalent
·       At least 3 years of experience in a similar role within the U.A.E
·       Excellent knowledge in MS Office
·       Excellent interpersonal skills in English
 
Interpersonal Requirements:
 
·       Ability to work under pressure
·       Excellent grooming/appearance at all times
·       Good verbal and written communication skills
·       Highly organized
·       Team work oriented
·       Highly motivated and great at motivating staff
·       Sociable with an open personality that fits with the brand image
·       Commitment to developing and maintaining a premium brand
 
 
Salary: AED 10,000.00 /month (AED 9,500 + AED 500 against Fuel & Salik Allowance) + Company Mobile + Medical + Annual Airfare
Job Type: Full-time (6 Days/week). Periodical travel to K.S.A(& any other locations within the ME region) would be desirable.
Required language(s): English
Experience: 5 Years (At least 3 Years within the U.A.E)
Driving License: Preferable, not essential