Position: Sales Assistant 
Job Location: Dubai 
Industry: Metal manufacturing 
Job Type: Full time 


Job Objective:
To Provide administrative, operational, and customer support to ensure the smooth execution of sales activities from quotation to order fulfilment. Prepare quotations, process customer orders, maintain accurate sales records, coordinate with internal departments, and deliver excellent customer service while supporting the achievement of the company’s sales objectives

Job Responsibilities: 

• Provide day-to-day administrative support to the Sales team.
• Prepare, review, and issue quotations in accordance with approved pricing and commercial terms.
• Process sales orders accurately and ensure timely entry into the ERP system.
• Verify customer purchase orders against quotations and contracts.
• Maintain customer records, pricing databases, and sales documentation.
• Coordinate with customers regarding documentation, delivery schedules, and order updates.
• Resolve routine customer issues and escalate complex matters where required.
• Coordinate with Production, Planning, Warehouse, Logistics, Finance, and Procurement to ensure timely order fulfilment.
• Liaise with internal stakeholders to ensure smooth execution of customer requirements.
• Coordinate delivery schedules with Supply chain team.

Job Requirements: 

• Bachelor’s degree in business administration, Commerce, Marketing, Supply Chain, or a related discipline.
• 2–4 years of experience in sales support, sales administration, customer service, or commercial operations.
• Professional certification in Sales Administration or Customer Service is an added advantage 
• Good Communication, Strong organizational, Attention to detail, Time management, Problem-solving & Teamwork and collaboration.
• Keenness for accuracy, systematic approach, transparency, integrity, professionalism, caring & supportive style, passion for excellence, change management orientation