Position: Ecommerce Executive - Customer Service support  
Job Location: Dubai 
Candidate MUST be in UAE 
Job Type: Full time 
Industry: Retail 

Responsibilities:

Respond to customer inquiries via email/phone
Resolve customer issues and concerns
Process orders, returns, and exchanges
Provide product info and recommendations
Monitor customer feedback and improve service

Requirements:

• Experience in customer service, preferably ecommerce
• Excellent communication skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of ecommerce platforms a plus